Reviews

"Peter Weidinger., Steven, Roxy Sloan and the rest of Peter's crew were FANTASTIC!!! VERY NICE AND HELPFUL. I will refer them to everyone who may be looking for insurance or financial investment. GREAT JOB!!!"

"i would like to thank Roxy Sloan, for caring and providing me with exceptional service, which doesn't exist anymore with this automated service crap. it was nice to be helped and taken care of by someone who cares. Thanks again Roxy keep up the good work state farm should be thankful to have you!"

"No one in tech support knew how to help me. but somehow Cesar was the only one who could help me pay my bill right before a deadline. he was amazing helpful and it made my day to finally have someone fix my problem!! THANK YOU 🙏"

"Steven Weidinger was wonderful! he made the process clear, and explained everything . Steven walked me through the process quickly and he answered all my questions so together I learned the Drive Safe and all the information I needed ."

"Roxy is stellar. Super helpful
Fully recommend her"

"Giny was very patient and very welcoming and helpful. My old office closed and she answered any question I had and helped me with my concerns. She even helped me get a lower rate life insurance policy at a higher benefit rate. Thank you Giny Meniucci"

"Gabby was very helpful and made the whole process very easy. I really appreciated that !"

"Gabriela has been attentive and helpful since the first moment we started dealing with each other. I really appreciate her help and guidance in helping me find a product that saves me money and has the proper coverage. Thank you!"

"I am very happy with State Farm and I will use them if I have a need in the future. I give them a grade of 100% A+"

"Alex was very helpful and very kind.🙏🏻"

"If I could leave no stars I would.

For the past year, I have experienced ongoing billing issues with this company.

I notified the company of my address change in June 2025; however, my premium was not adjusted to reflect the new address. As a result, I was overcharged by more than $1,000.

After reviewing the matter, the company acknowledged that the error was on its end and advised me that I would receive either a refund or a credit for the overpayment. However, this issue remains unresolved and is still pending with its underwriting department.

In June 2026, I moved to a new address, and leased a new vehicle. I promptly updated my information with the company and received an updated monthly quote of $178. Despite this, I recently received a billing statement showing that I owe $442.38.

I have consistently paid my account on time, but the company’s billing errors, delays, and lack of communication have made it difficult to resolve this matter. I contacted the company’s corporate office and had the issue escalated . However, each time I call for an update, I am told that someone will contact me, but I never receive a callback. I have also been unable to speak with a manager."

"Great costumer, Steven helped me out a lot. Thank you, Steven."

"I had been a customer for 20 YEARS. Had ONE claim the entire time I was with them. ALWAYS paid on time and in full. I moved recently and decided to switch to Geico to save money. Called in late September/early October 2025 and told them I was starting my new policy in November 2025 and that October would be my last month with them. I was told they would go ahead and discontinue my policy with them. Come to find out they CONTINUED BILLING ME FOR FOUR MONTHS! I have been trying to resolve this issue for NINE MONTHS with absolutely ZERO success! I escalated to the underwriting department since I was CLEARLY getting nowhere with the office. The letter I received states “our records indicate we first received notification requesting cancellation of your policy on February 18, 2026. The request sent via the agent’s office with a cancellation request requested date of November 1, 2025.” Their subpar communication and documentation has resulted in a monetary loss of over $1300 for me. I’m absolutely FURIOUS at this point, and the way this has been handled is an embarrassment to Statefarm as a company…"

"Gabriella was very RUDE. took up forever to reach an agent to cancel the policy. They kept saying someone will call and we never got the call."

"Muy satisfecha con la atención recibida por parte de Gabriela Zavarce!!! Siempre me ha atendido cuando he necesitado ayuda. Muchas gracias!!!"

"Steven was a doll. I’m a senior and he helped me through everything. Even had a few laughs! Would recommend this agency to anyone looking for insurance. Don’t even think twice and give them a call..😋"

"Alex Bazan knows his business when it comes to car insurance. He was able to save my entire family hundreds of dollars by switching to State farm. I will not be going back to my old provider. State Farm has a customer for life."

"Alex is THE MAN!! I’ve never met anyone so genuine and professional as him, thanks so much for everything. I will be recommending my friends and family to go to this office specifically for Alex’s services. Many thanks my friend."

"If you wish to speak to automation in lieu of a person, then this agency is for you. If you want an agent who does NOT return calls, then Alex is your man."

"Went and got quote for car and condo,paid bal in full,week later got noticed they added my deceased son for 15yrs to my policy,ever since I gotten three different declaration of policy with 3 different amounts,have gone in office to get it straightened out,Peter said he would take care of it yet I just got another declaration,he has no idea who added my deceased son,please someone fix this as is very painful and doesn’t make sense,he promised to call me back which he hasn’t,I thought I was doing right by switching from progressive but now I regret it,need help"

"Fantastic customer service. Steven was amazing in getting me great coverage at an affordable rate. He is extremely knowledgeable, prompt, efficient and very courteous."

"Excellent service , answered all my questions on polite and professional way , excellent prices . It took me five min for change my policies to State Farm ."

"Steven Weidinger was absolutely wonderful. He was kind understanding and so professional . Thank you Steven and Statefarm for many many great years of service."

"Had to write a letter is addressed directly to State Farm's Executive Complaint Review team, citing Agent Peter Weidinger's agency with core issues. Gabriella providing false account information that blocked payment, failure to follow through on a requested callback, and consistently unprofessional phone conduct including hanging up when asked to identify herself. Ignorance and stupidity cannot be in play at one time, pick a struggle."

"The customer service provided by Gabreila is well beyond any standards of any other companies, Her knowledge and professionalism is impeccable."